Your personal information is what we value most. We are fully transparent about how we collect, store, and protect your data — everything is laid out clearly here.
Wicket App believes that data protection is a fundamental right of every user.
Every transaction and piece of personal information is secured with 256-bit SSL/TLS encryption. No outside party can access your data.
Your data is stored on secure servers protected by regular security audits and firewalls.
Your personal information is never sold or rented to any third party — that is our unwavering commitment.
We only collect information that is necessary to provide our services. We never ask for personal data that we don't need.
We do not use your information for marketing or promotional purposes without your explicit consent.
You can request the deletion or correction of your personal data at any time. We will process your request promptly in accordance with applicable law.
This Privacy Policy ("Policy") explains how your information is handled on the Wicket App platform. By using wicketapp.net, you are considered to have agreed to this Policy.
Wicket App ("we", "us", "the platform") is an online gaming service operated at wicketapp.net. As a trusted partner of Bangladesh's gaming community, we treat your privacy with the utmost importance.
The core purpose of this Privacy Policy is to clearly inform you about what data Wicket App collects, why it collects it, how it is stored, and what rights you have over your information. We believe transparency is the foundation of trust.
Wicket App complies with international data protection standards — including GDPR and local digital security laws. We are always responsible stewards of your data.
Wicket App collects only the information that is truly necessary. We never ask for excessive or irrelevant data. Below is a breakdown of what we collect, organized into two categories.
| Type of Data | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Contact | Account Creation & Communication | Yes |
| Identity Documents | KYC & Age Verification | Yes (before withdrawal) |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| Device Information | Fraud Prevention & Security | Automatic |
| Gaming Activity | Service Improvement & Responsible Gaming | Automatic |
Wicket App uses your information only for specific, transparent purposes. Knowing what we don't do with your data is just as important as knowing what we do.
If you no longer wish to receive promotional emails or SMS from Wicket App, you can withdraw your consent at any time from your account settings.
Wicket App never sells or rents your personal information. However, in certain limited circumstances, data may be shared with trusted third parties.
Before sharing data with any third party, we ensure they uphold the same high data protection standards we do and will not share your information further.
Wicket App uses cookies to enhance your browsing experience and maintain platform security. Cookies are small text files stored in your browser.
You can disable cookies at any time through your browser settings, though doing so may affect the performance of some features.
Wicket App does not retain your data longer than necessary. Each type of data has a defined retention period.
Legal obligations may prevent certain data from being deleted before a required retention period expires. In such cases, we will inform you clearly.
Wicket App believes you should have full control over your own data. Your rights are outlined in detail below.
You can request a full list of the personal data we hold about you.
You can request corrections to any inaccurate or outdated information.
Under certain circumstances, you can request that your data be deleted.
You can request that the use of your data be temporarily restricted.
You can download your data in a structured, portable format.
You can object to the use of your data for marketing or profiling purposes.
To exercise any of the rights listed above support@wicketapp.netEmail us and we are required to respond within 30 days.
Wicket App strictly provides services to users aged 18 and above only. We do not knowingly collect data from minors.
Age is verified at registration. If a user is found to have registered with a false age, their account will be immediately closed and all associated data will be deleted. If you are aware of a minor using our platform, please notify us at support@wicketapp.net.
Wicket App follows industry-leading technology and practices to protect your data, ensuring security at both the technical and organizational levels.
In the event of a data breach, Wicket App will notify the relevant authorities within 72 hours and inform affected users as quickly as possible, in accordance with applicable law.
Wicket App may update this Privacy Policy from time to time to reflect improvements to our services, changes in the law, or new technologies.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact our data protection team.
Before reaching out to us, please log in to your account and open a ticket from the "Support" section — this helps us resolve your issue faster.
Here are answers to the questions Wicket App users ask most often.