Gaming is about more than winning — it's a source of fun. Wicket App wants you to always play safely, stay informed, and remain in control. Responsible gaming is at the heart of everything we do.
Responsible gaming means approaching gaming purely as entertainment, not as a source of income. At Wicket App, we believe every player deserves an enjoyable, harm-free experience.
Responsible gaming means knowing your budget, respecting your time limits, and accepting losses with a clear head. When gaming starts causing stress or anxiety instead of enjoyment, it's time to seek help.
If you notice any of the signs below in yourself or someone close to you, don't wait — seek help now.
If you notice these signs, immediately support@wicketapp.netto reach us. Our specialist team is available around the clock.
Wicket app offers a range of powerful tools completely free of charge to help keep your gaming experience safe and in control.
Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Decide how long you want to play before you start. Once that time is up, Wicket App will automatically alert you and end your session if needed.
Set a maximum amount you're willing to lose within a given period. Once that limit is reached, no further bets can be placed for the remainder of that period.
You can voluntarily take a break for anywhere from 1 day to 6 weeks. During the break, logging in or placing bets will not be possible — and no promotional messages will be sent.
If you're experiencing long-term issues, you can close your account for anywhere from 6 months to permanently. Once this decision takes effect, it cannot be reversed before the designated period ends.
Review your gaming history, deposits, withdrawals, and time spent. This information helps you make informed decisions on your own.
Once logged in, you can activate any responsible gaming tool in just a few steps.
All tools are completely free. Setting a limit does not close your account — it simply creates a healthier gaming environment for yourself.
Sign in to Wicket App with your username and password.
Click the profile icon in the top right corner and go to Settings.
Go to the Settings menu and click the "Responsible Gaming" tab.
Choose what you need — deposit limits, session time, or self-exclusion.
Choose a limit amount or duration — daily, weekly, or monthly.
Clicking the "Confirm" button will activate the tool instantly.
Answer the following questions honestly — the more truthful you are, the more you'll benefit.
If you answered with the first or second option, that's a warning sign. Reach out to us or use the responsible gaming tools below.
The scale below is based on general gaming behaviour patterns. It is not a substitute for professional medical advice.
Following these simple habits will keep gaming enjoyable at all times without affecting other areas of your life.
Before you start playing, decide how much you're willing to spend this month. Once that budget runs out, stop for the day and wait until tomorrow.
Gaming is entertainment, not a get-rich-quick scheme. Play for fun, not in hopes of winning. With that mindset, a loss won't ruin your mood.
Take at least a 10–15 minute break every hour. Get up, walk around, have some water, chat with someone you care about. Enjoy life beyond gaming.
Stop gaming at least 1 hour before bed. Playing late at night harms your mental and physical health and impairs your ability to make good decisions.
Talk openly with family or friends about your gaming. If there's nothing to hide, it's healthy. If they express concern, take it seriously.
Don't turn to gaming to escape anger, sadness, loneliness, or stress. Your judgment is impaired in those moments, and the risk of harm is much higher.
Wicket App strictly serves users aged 18 and above only. This isn't just a legal requirement — it's our ethical responsibility.
Age is verified at registration, and identity verification (NID/passport) is mandatory before any payout. Any account created with false information will be permanently closed.
If you're aware of a minor using wicket app, please support@wicketapp.netReport to
If you have young children or teenagers at home, take the following steps.
For any questions or concerns about responsible gaming, wicket app's dedicated team is available around the clock.
Use in-platform live chat for instant responses 24/7.
Email us at support@wicketapp.net. You'll receive a response within 24–48 hours.
Activate self-exclusion from your account settings or by contacting our support team.
For serious concerns, we can connect you with professional counselling services.
Find answers to the most frequently asked questions here.